The ISBN (International Standard Book Number) is a unique number that is used to identify a particular title or edition. There’s 13-digit and 10-digit ISBNs. In most cases, it can be found on the back of your book in the barcode box or whether the barcode box is located. If it’s not located in cover, the ISBN will always be found inside the book in the Copy Rights page. This will often be the case for loose-leaf editions. If there’s no ISBN, the book cannot be sold.

On the main page, type the ISBN of the book you want to sell into the search box. The book will be automatically added to the cart. For multiple books please repeat this step. Whole sale buyers please refer to the Wholesale section. After you have added your books into the cart you can proceed with checkout. Create an account and select how you want to get paid. Once everything is filled out, print the prepaid shipping label and mail your books within 5 days after creating the order. You can only sell 2 of the same ISBN and a total of 10 books within a rolling 21 day period.

In general, the books we buy include but are not limited to are; novels, textbooks, and college textbooks. We buy any ISBN that appears on Textbook Experts website. The books can be either new or used. Refer to “What condition do the books need to be?” to see what is meant by “New” and “Used Conditions” There are different editions of the same title, so be sure to select the correct edition in order to receive the most accurate quote. o US Edition Textbooks: o These are the most popular books you find in your local bookstore. They include hardcover, paperbacks, and loose leafs editions. Often, they will contain an originality sticker on the front or back cover. o We buy older editions, however, keep in mind that old editions are always less than the current edition. Please note that it’s worth checking the ISBN regardless of what edition it is. o Access Cards. o We buy unscratched/new access codes. Type in the ISBN number located inside the barcode box on the search box to get your quote. o Audio Books o Audio books may be sold if they are included as extra material for the original textbook o International Edition o These often have “International Edition” or “ISE” markings on the front cover. o We do not buy International Editions o Complimentary Textbooks/ Instructors Editions/ Sample books / o We do not buy these versions as they cannot be sold to the public o Easter Economy/ Low Price/ Indian Edition Textbooks o These books are considered international editions and can’t be sold to the public

We evaluate the condition of all books sent to Textbook Experts for purchase. This evaluation may take up to 3 business days A book is deemed new if it has never been used, is clean and access code is unscratched. If the book is loose-leaf the shrink-wrap is unbroken. Used book must be in good conditions, ask yourself: would I purchase this book?” We do not accept books that have: o Broken spines or binding o Missing, torn, or loose pages o Excessive writing, marking, or highlighting o Stains or water damage o Burns or rips o Any other significant damage o Instructors, international editions o Sample, Eastern economy, Indian edition book If your book is deemed to be in poor condition or ineligible for purchase, we will recycle your book.

We don’t accept damage books. Please don’t send a book that is not eligible for buyback. If you send a book that is not eligible for buyback the book will be recycled. Some examples of books that are not eligible for buyback are: o Broken spines or binding o Missing, torn, or loose pages o Excessive writing, marking, or highlighting o Stains or water damage o Burns or rips o Any other significant damage o Instructors, international editions o Sample, Eastern economy, Indian edition book

You may create and use only ONE account. Creating multiple accounts circumvents our site’s thresholds and policies. A seller who has multiple accounts may be subject to the following: • Payment delays • Account suspensions • Account termination For a seller who wishes to sell more books please contact us at info@textbookexperts.com on how to become a wholesaler.

There are two payment options: PayPal or by check. o PayPal : this is the fastest form of payments. PayPal payments should show up in your PayPal account within 4 days of your book checking in at our warehouse. You must have a PayPal account in order to get paid. Once processed, you will receive an email notification that your PayPal payment was issued. o Check: If you chose check payment, it can take up to 20 business days to receive that check. Once we check-in your order we will mail you a check. Please note that delivery of the check can take 14 to 20 days depending on the proximity of your address. In some cases, you may receive several emails as each book is checked in individually. You can check your payment status on your account, under the “Orders” tab May you have other questions or concerns regarding payment please email us so at: costumerservice@textbookexperts.com

Still have your books? Create another quote and choose how you want to be paid Once your books have been delivered, we cannot change your method of payment.

The costumer doesn’t pay for shipping. At check out you will be provided with a pre-paid label that you can printout from your computer. Delivery confirmation is included with the label so that you can verify that the item was delivered successfully. Please place the label on top of your desired package. Use a clean package with no previous labels. If you need to print a label at a later date, you can go to your view orders page and click print shipping label.

In order to ensure the safe arrival of your buyback, we recommend you read all of the following tips. o Choose the right box: your books need to be packed tightly. Larger boxes are more often damaged than smaller ones Don’t use Priority Mail/ Flat Rate boxes, using these will impose an additional fee that will be deducted from the buyback quote. o Secure your box: secure the empty areas with bubble-wrap or packing paper. Don’t use newspaper as packing material. You can buy packing material from your local postal office or staples Consider using heavy duty boxes when sending more than 3 books All supplementary materials need to be included. Access cards and CD’s should be inside the book to prevent breaking. o Double check your shipment: Make sure you’re sending all the books listed on your buyback order. Include the packing slip and double check the ISBN. We can’t pay for books we don’t receive or are not in the order. o Wrap the books in plastic: this is important during raining season, it helps them stay dry and protects them from getting moisture damage o Seal your package: secure your package with packing tape. Scotch and masking tape won’t work. o Don’t use the same label for multiple boxes: one label is only good for one box. Use a clean and label-free package. o Drop at your local USPS ATTENTION: Any damage that was incurred before or during shipping may decrease the price of your book. We do not send back books. Please note that Textbook Experts is not responsible for any loss or damage incurred during shipping.

You can check the status of your order by logging into your account. After you are logged in, locate the tab named “Orders”. Once there, you have the options to view your current order status, check tracking, and more. You may also check your order status by clicking on the tracking number given in the confirmation email. Please keep in mind that upon receiving the packages it takes 2-5 business days to process your order. Once, they are checked in you will receive an email with your payment details In some cases, you may receive several emails as each book is checked in individually.